I cannot make a call

There are a variety of reasons you may not be able to make a Zeyi call.

• Are you connected to the internet? Zeyi requires an internet connection. Please ensure your device is connected via Wi-Fi or mobile data.
• You have no free contacts – invite your contacts to Zeyi so you can call and message them for free.
• You have no credit – calls and SMS to non- Zeyi users are chargeable so you need some credit. You can buy credit here.
• You are not dialing correctly – All calls should be dialed in international format.
• You are dialing a special service, premium rate, satellite, or IP numbers. Zeyi will not connect these calls.