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FAQ

  • I cannot send any messages

    There are a variety of reasons you may not be able to send a Zeyi message:

    • Are you connected to the internet? Zeyi requires an internet connection. Please ensure your device is connected via Wi-Fi or mobile data
    • You have no free contacts – invite your contacts to Zeyi so you can message them for free
    • You have no credit – SMS to non- Zeyi users are chargeable so you need to buy Zeyi credit. You can buy credit in the app or on our website