FAQ

Since March 31, 2022, Google only allows payments via Google Pay in Zeyi (same for Apple).
However, it is still possible to pay with your preferred payment method ZeyiPay (Mobile Money, Moov, Orange Money, PayPal, Visa, MasterCard) on our website www.zeyi.uk .
If you have never accessed the customer portal on our website, simply create your access on the site in the following way:
• Click on ” create your account “.
• Then ” Create your Zeyi account ” and ” send verify code by SMS ” to receive your activation code by SMS
• Enter your code and create your password.
You can then access your account by clicking on “connection”.
This video shows you how to do it: https://www.youtube.com/watch?v=ZI0rXoWgRkY&t=2s
Once your access is created, go to “my account” to recharge your credit with your usual payment method.
You can then connect using your SIM phone number and your password.
Then, you will be able to recharge your account with your usual payment methods by choosing “my account” in the drop-down menu at the top right of the screen.
You can also add a Zeyi number and renew it on our site by clicking on “Zeyi numbers”.
Furthermore, recharging your account directly on the Zeyi website www.zeyi.co will allow you to save Google and Apple commissions (15% savings) and to transfer credit to your friends.